Customer Support

Do you need help with or have questions about your service or hardware? Contact us directly to speak with a friendly representative. You can also browse our video library below.

Contact Us

Video library

Business Telephone Support Videos

Polycom VVX 411 Phone Overview (0:56)

Button Configuration (2:17)

Directional Buttons / My Favorites (1:23)

Configuring Directory Buttons (1:54)

Voicemail Setup (4:43)

Contextual Buttons & Call Forwarding (1:48)

Transferring Calls – Attended Transfer (2:22)

Transferring Calls – Blind Transfer (2:06)

Conferencing (2:05)

Submitting a Support Ticket (1:00)


Every single ZTelco solution comes standard with ZTelco White Glove Service. Although our company is known for utilizing cutting-edge technology, ZTelco’s foundation is built with just one simple idea – to always be there for our customers. We’ve flourished to where we are today because our customers can always count on us.


If you still have questions, most likely you will find the answer here.